We aim to process and ship orders within 24 hours of receiving them. Because some products are personalized or made to order, certain orders may require additional processing time.
Orders placed on weekends, holidays, or during periods of high order volume may also take longer to process.
Delivery times vary depending on the destination, shipping method, carrier, and other circumstances outside our control.
Any delivery estimates provided at checkout are estimates only and are not guaranteed unless expressly stated otherwise.
Once an order has been shipped, available tracking information will be provided to the customer.
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.
We are not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.
If your package appears to be lost or arrives damaged, please contact us with your order information so we can assist you in determining the appropriate next steps.
For international orders, customers may be responsible for applicable customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country unless otherwise stated at checkout.
For questions regarding shipping or delivery, please contact us using the contact information provided on our website.
